Refund Policy
All Equipment Zone online store sales are final. Items sold are NOT returnable.
In the rare case that you receive a defective item, contact Equipment Zone immediately at 201-797-1504 or 1-800-408-0040. Defective item claims must be made no later than 5 business days after receiving the item. Equipment Zone will repair the item or exchange the item with an identical item, except if the item meets the following condition: all electrical items cannot be returned or exchanged.
Online store orders can be cancelled for a full refund within one (1) hour after placing the order, unless the order has been shipped.